BID Services is a charity, which has been around since 1872. We work in partnership with people with a sensory impairment, as well as those with a physical disability or mental health. Our mission is to provide high quality services and opportunities that make it possible for people to have choice and control over their lives.

We provide a range of specialist support services including:

  • Employment service to help deaf and hard of hearing people back into work and training.
  • Sensory support contracts of behalf of local authorities across the UK.
  • Commissioned by local authorities to provide social work services covering all disciplines across children and adult services.
  • British Sign Language interpreting support services and training.
  • Housing related support to enable people to maintain tenancies.
  • Youth sports projects to get young people playing sports.
  • Opportunities for older deaf people to meet and socialise.

Employment Service

BIDs Employment Service currently delivers specialist support to deaf and hard of hearing people of all ages across the West Midlands. We are currently funded through a variety of sources including BIG Lottery Reaching Communities and statutory funding.

Our aim is to provide deaf and hard of hearing people with accessible pathways to sustainable employment by addressing key barriers including health, wellbeing, low skill and literacy levels, lack of accessible opportunities for training and work experience. We provide support in a deaf person first language or preferred mode of communication including British Sign Language, Sign Supported English and Lip Speaking. Our support includes supporting people with CV writing, completing application forms, interview preparation, support in accessing Access to Work and specialist training opportunities.

Talent Match

BID Services have been a Specialist Host Organisation for Black Country Talent Match since October 2016. Karen is our Specialist Mentor who supports young deaf and hard of hearing people who have accessed the Talent Match programme. Karen is vastly experienced in supporting deaf and hard of hearing people in accessing training, education, volunteering, work experience and employment.


Find out more about the Deaf jobseeker and employee experiences by reading the survey report as seen on Total Jobs. Click here to read more.
  • Karen

    KarenSpecialist Mentor

    I have worked with deaf people for over 20 years and have seen first-hand the many barriers that they experience every day because of a lack of awareness of how deafness impacts on everyday life. I absolutely love being part of Talent Match, there is no greater privilege than to support a young person and be part of their journey in making positive changes in their lives and seeing them achieve their hopes and dreams. Being able to laugh every day makes me very happy, as well as spending time with my family and pursuing hobbies such as keeping fit, quilting, knitting and calligraphy. My working days are Monday 1 pm, Tuesday and Wednesday 9am-5pm