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Customer Service Short Course

Sandwell College offer a short course in Customer Service, which is great for those looking to have a customer service role in the future and want to learn all of the basics.

Modules included within the course will be:

  • Basic skills for front facing customer service roles
  • Learn how to handle enquires, complaints and communications
  • Discover roles and types of customer service
  • Understand the importance of customer service for a business
  • Examples of good customer service

If you are interested in being enrolled onto this course, please speak to your Mentor.