Mentoring West Midlands offer a Level 1 accredited course in Conflict Management.
You will learn about conflict, what drives it and how to manage responses.
There will be 5 units which you will complete-
- An introduction to conflict management and resolution
- Understanding different conflict management style
- Causes of conflict and dealing with
- Manging a conflict scenario
- Resolving a conflict situation
Upon completion of this course you will have an increased understanding of your own behaviours and also feel more confidence about conflict within working relations.
Interested? Ask your Mentor to find out more information.